Terms & Conditions

General

Upon registration, you are required to provide information that is accurate, current, complete, and truthful in all respects. Should any of your information change, you must promptly update it online or notify us via email. Account passwords must be unique and maintained securely. In the event of any security breach or unauthorized use of your account, you are obliged to notify us immediately.

Orders

All orders are subject to acceptance and product availability. Items placed in your online shopping cart are not reserved and may be purchased by other customers until the checkout process is completed.

Payment

Payments may be made using Visa, Visa Electron, Visa Debit, Visa Delta, MasterCard, American Express, debit cards, SenangPay, Buy Now Pay Later options, or other payment methods explicitly stated on our website. By submitting payment, you confirm that you are the authorized cardholder or have received explicit authorization from the cardholder to use the payment method.

We utilize BillPlz and SenangPay, both secure online payment gateways, to process transactions. These platforms encrypt payment information within secure hosting environments to ensure transaction security.

While we implement reasonable security measures to protect your order and payment details, we cannot accept liability for any losses resulting from unauthorized access by third parties, except where caused by our negligence.

Vouchers

Vouchers issued are non-transferable and may not be combined with any other voucher codes or promotional offers. Vouchers must be redeemed by the expiration date specified.

Delivery

Orders will be processed and dispatched within 24 hours following receipt of payment. Estimated delivery times are provided as guidelines and commence from the date of dispatch. We disclaim responsibility for any delays attributable to customs clearance or other processes beyond our control at the destination.